Privacy Policy

Highland Snug ("we", "us") respects your privacy and handles personal data in accordance with the UK General Data Protection Regulation (UK GDPR).

1. Information We Collect

When you submit a direct booking request or enquiry, we collect your name, email address, optional telephone number, preferred stay dates, party size, and any notes you choose to share.

2. How We Use Your Information

Your details are used solely to confirm availability, manage your booking at The Snug at Waterfall Cottage, send arrival instructions, and respond to your questions. We never sell or share guest data with third-party marketers.

3. Data Storage & Your Rights

Booking and enquiry records are stored securely on private access-restricted server files. You may request access, correction, or deletion of your records at any time by emailing hello@highland-snug.co.uk.